Knowledgebase

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You can try streaming the channel from a mobile device browser (i.e. cell phone) at...

SAMPLE ATTACHMENT FOR TICKETS: IF YOUR ATTACHMENT DOES NOT LOOK SIMILAR TO THIS, YOUR TICKET...

We suggest checking the knowledgebase articles as it answers most of the questions we receive. We...

KEYWORD

Common ticket reasons opened that are addressed in the knowledgebase and closed without a reply...

Try logging in to the web player from a mobile device (i.e cell phone or tablet) browser at...

As stated on the invoice, DO NOT PAY YOUR FULL INVOICE AMOUNT MORE THAN ONCE. YOU WILL NOT...

There is not provider id. Our service does not use a provider id. You can use the “how to...

We do not provide an m3u. Most apps do not require it. We suggest using a different app if the...

The up to date port url is always available on the "how to install" page.

We post information about any outages or updates via our telegram channel. If there is an outage,...

Your login credentials are in your client area under your services.

Visit the "how to install" page.

No. Our service does not use SOPlayer. Download one of our apps using the "how to install" page.

Yes. Our preferred app is IPTV Smarters. There is a cost associated with it. We have written...

You can request a cancellation at any time from your services and selecting "request cancellation."

No. Currently, there is no install method for installing on a Roku. This may change but there is...

The service can be used with TiviMate. We have our own version of Tivimate. Visit the how to...